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Known Technical Issues and Planned Maintenance

This page provides current and upcoming access issues

Overview

This page covers known technical issues and upcoming maintenance of NIC Library's electronic resources. 

If you encounter access difficulties not yet listed on this page or on the vendor status pages, please submit the access issues form or contact Library.Systems@nic.bc.ca. 

 

Library eResource current problems

eResource (Vendor) Issue Details Current Status
Curio (CBC) Users may have difficulty accessing Curio videos through the library's Discovery Search. Please access the resource directly from the Databases A-Z page. We are currently working with the vendor to resolve the issue Ongoing
Statista Users are not able to access Statista's NIC license.  Resolved
ProQuest Databases The Citation tool of ProQuest databases is currently generating inaccurate citations. A temporary workaround is to switch the citation format to another style and then back to your chosen style, which seems to resolve the issue Ongoing

Last updated March 17, 2025