Citation Limits
I can help you find citation guides and examples that you can compare with your own citations. Our goal is to teach you how to cite information independently. Let's go through a few examples and then know you can always come back for another sessions if you have any further questions.
Closing Session
Thank you for using our virtual reference service. We hope you visit us again. I also encourage you to fill out our short survey - your feedback will help us improve the service:
Complex Question
I'm still searching but your question is complex, and it's taking some time to look for resources. Are you okay for time or would you like me to continue searching and connect with you either by email or BlueJeans? We may need to book another research appointment to complete your research.
Prank
This service is intended to help you with library related questions. Is this question related to your coursework or research? If not, I will close this session and you are welcome to return when you have a library related question.
Recording Session
Before we start, would you like me to record our session? At the end of our conversation I will send you a link to the video.
Refer Research
I'll do my best to help you get started with your research, but I may have to refer you to a subject specialist librarian for in-depth research help.
Refer Writing
It sounds like you could use some writing help. There aren't any writing tutors available on this service, but I can refer you to our Writing Support service. Can I help you set up an appointment?
Rude
I would like to help you with your question, but you will need to demonstrate appropriate behavior. We do not tolerate rude language from people who use our research services. Would you like to continue this session or return at another time?
Security
This sounds like a situation where you should contact Campus Security. One moment while I get that information for you.
Student Crisis
If you are in crisis or want to talk confidentially to someone about a personal issue, one moment while I get some contact information for you. https://www.nic.bc.ca/pdf/campus-supports-for-students.pdf
Technical
We're currently experiencing technical issues. Thank you for your patience, and we apologize for any inconvenience. If we disconnect, please come back later. You can also email your question library.research@nic.bc.ca or give us a call at 250-334-5293.
Threats
Threatening, abusive, or obscene statements are not acceptable. I am ending this session now. You are welcome to use our research service later when you can be polite and respectful.