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Student Technical Services

Answers to Students' Computer Questions at NIC


Welcome to the NIC MediaSpace. It can be found here or you can get to My Media from the links in Brightspace.

MediaSpace/Kaltura is an NIC YouTube like service where you can watch, create and share videos for your courses.

You can login by clicking Guest and entering your NIC credentials (eg. NIC Email address and NIC Password)



Kaltura Capture is a video recording tool you can download and install to make videos of both yourself and your computer screen. You can find it by clicking Add New then click Kaltura Capture and then download and install for Windows or Mac.



After installing, opening the app will bring up the recording software. It looks like this. You can use this software to record your videos.



Once signed in, you can click on your name and My Media to access the videos you have created.



Clicking on your video and then clicking the Actions dropdown menu will allow you to Launch Editor to edit your video and to Publish your video, allowing anyone you send the video link to be able to watch your video and allowing you to Embed it in your Brightspace course.



After Publishing, clicking the Share button will give you a link you can post or send to anyone you would like to share your video with. The Embed option in your Brightspace My Media will allow you to embed the video into your Brightspace course if necessary.



After Publishing (if necessary) your video, you can Embed your video in your Brightspace class by inserting it into the text submission box. Click the Insert Stuff button and then the Kaltura Video Submission on the next screen. Scroll through to find your video and press Embed. Then Insert the video into the text submission box. Don't forget to hit Submit to finish submitting your assignment. (Note: If the Embed button on your video is greyed out it probably means it has not been Published yet. You may be able to Embed your video without publishing but you will need to Publish your video to share it outside of Brightspace.) 






You can join your online class's video conference through the Bluejeans app. It can be installed on Mac, PC, Mobile devices (Apple/Android), and Linux. 

Follow these steps, or watch the video below, to get started:

1. Download and install the application here: 

2. Open the app. Always join as a guest - There is no need to create an account. Configure your camera and microphone settings (see screenshot below).

3. Enter the meeting code for your class that was given to you by your instructor. Or open the meeting link provided to you, the app will then open automatically. Once everything is configured, Join the meeting.

4. Visit our BlueJeans "best practice" page for tips to make your meeting successful

For more information, please visit the Bluejeans website, or view the video below: 

Or follow this link to test out your setup: 

You can also do a test call here:

Bluejeans App system requirements:

Microsoft Office Collaboration

Through Microsoft Office 365, NIC students can edit documents (word, powerpoint, excel, OneNote, etc.) together at the same time.
Please note: each student must be using Microsoft Office 365 in order to collaborate. 

Please follow these steps or watch the video at the bottom of the page:

1. Save your file to your NIC Student OneDrive account through 

2. Share the document with your peers by clicking "Share"

3. Open the document in the web or in the Office desktop application, and begin!

Please go to our Microsoft Office page for installation instructions.
For more support with Office collaboration check out Microsoft Office Collaboration Support 

Collaboration Video:

Adobe Acrobat Reader DC 


NIC’s licensing agreement with Adobe no longer includes the “Acrobat Pro DC” entitlement for students.

PDF files can be opened using the free Adobe Acrobat Reader DC application which can be found here:  

If you require “Adobe Acrobat Pro” for personal use, Adobe offers a discounted version for students: