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Student Technical Services

Answers to Students' Computer Questions at NIC

Welcome to Blackboard Learn

Changes to Blackboard Learn Course Access

To allow for the successful use of Blackboard Learn during times of increased usage, the direct access connections to courses in MyNIC student and employee portals are disabled as of Monday, August 17, 2020.

Please use the “Blackboard” link on the main NIC home page (https://www.nic.bc.ca/) or bookmark this direct link https://learn.nic.bc.ca for access to your Blackboard Learn courses.

Go to Blackboard at https://learn.nic.bc.ca

 

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Here you can navigate through Blackboard by clicking on the desired tabs. "My Institution" will show you your courses and announcements. "Courses" will show you a more detailed version of your course list. The "Notifications Dashboard" will show you alerts and notifications about all of your courses.

"My Media" Is where you'll find your Kaltura media library.

You will also see tabs for "Ask A Librarian" where you can get research help and "Student Resources" where you'll find even more info about Blackboard.

 

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Student Training Course

If you're new to Blackboard Learn, or just looking for a refresher, we highly recommend self enrolling in our 'Student Training Course'. This is a course built just for practice where you can practice uploading assignments, taking quizzes, group discussions and find more 'How To's' and information on things you'll be seeing in your real Blackboard courses. Don't worry! You won't be getting graded on this one.

To Self Enroll in the Learn Student Training course just click on the 'Student Resources' tab at the top of your Blackboard and then click the 'Student Training Course' link.

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You will then be greeted with a page that may have an error but go ahead and ignore that and click the Enroll button on the left hand side.

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Once enrolled you can click on the course in your list and make your way through all the great information on the left hand side. Enjoy!

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Have more Questions? Check out our FAQ page.

Get notified of what's going on

You can setup notifications to let you know about changes and new things happening in your courses. They can be created to alert you of things like discussions, assignments and tests.

Open the "Global Navigation Menu" to find tabs to your Blackboard HomePostsUpdatesGrades and Calendar. Here you will also find Tools and Settings to help customize your Blackboard experience.

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Take Blackboard with you wherever you go
Check your assignment due dates, grades, messages from your instructors, and a whole lot more. Just install the app on your mobile device and login using your account ID and password. For a complete listing of all the features, go Here

Blackboard for Windows phone:

Get it Here

Blackboard for Android:

Get it Here

Blackboard for iOS:

Get it Here

How to access Blackboard:

  1. Through myNIC
    1. https://mynic.nic.bc.ca
  2. Direct URL
    1. https://Learn.nic.bc.ca

** Use this path in the event myNIC isn’t working

I’m enrolled in 5 classes but only 3 appear in Blackboard:

Not all courses are “Active” on blackboard it is up to the individual instructor whether or not they want to use this tool. Ask your instructor if they plan on using Blackboard. If they are let them know the course is not open, they have the ability to open courses themselves and may have just forgotten.

I just registered for a class that is supposed to be on Blackboard and it’s not showing up:

In the beginning of the terms when registration is busy it can sometimes take over a day for a new registration to appear on Blackboard. At least for the first 5 days back please give 24 hours before contacting help about missing courses.

When does Blackboard go down for maintenance:

There are two locations where Alerts are posted for students. Within the myNIC calendar and Blackboard global announcements. Please be aware of these as the platform will not be available during maintenance windows.

Blackboard works at the College but not at home:

There may be a problem with your individual computer which we cannot fix but we can help point you in the right direction. Here are some steps to try:

  • Try asking a classmate if they have the same problem
  • Let your instructor know you are having trouble with Blackboard and something isn’t working. They may be able to help if it’s pertaining to course material and course site setup
  • Try using Blackboard with a different internet browser, (IE, Mozilla and Chrome)
  • Drop in on a workshop if your device is portable bring it with you and we’ll let you know if it’s an easy fix
  • Ask a question! Please give as much information as you can about problem. The clearer you are the faster we can assist you

I Sent an Email using blackboard and haven’t seen a response:

The blackboard messaging service is twofold: course messages, and email.

  • Course Messages are messages sent to peers within the course, this is an internal service and exists only in Blackboard
  • Email is a tool that blackboard uses to take the contacts from your course and enable you to send emails using your myNIC email. All emails sent using this service will use your myNIC email and not exist in blackboard. Please check your myNIC email for responses to your sent email

For More answers to FAQ's, please visit the Blackboard Youtube Page

 

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