For service to library computers send a request to the NIC Service Desk, see: MyNIC > Service Desk.
For service to library MFP send a request to the NIC Service Desk, see: MyNIC > Service Desk.
Service contract covers parts, and replacement toner. IT in CV will contact Unity Business Systems Ltd. if the problem is beyond IT capabilities.
One toner bottle should provide 6900 copies. IT will receive an automated message when the toner is low, and they will replace it accordingly.
For print jobs such as pamphlets or bookmarks, see: MyNIC > Employee Resources > Purchasing, Print and Retail Services/Mailroom > Print Shop. Complete and e-mail to printshop@nic.bc.ca Include a master copy of the item to be printed. Consult with the Coordinator Library Services before ordering through the Print Shop.
For service to the 3M security system contact campus facilities and have the following information ready:
Model #:
Serial #: (on gate sticker)
Your place of business and address
Description of the problem
Your name and contact phone number
Note: Having a repairman come from Vancouver is VERY expensive, see if they can walk you through anything by phone first.
Shelving at the CR, CV and PA libraries was purchased from Matthews Storage Systems, 776 Spruce Ave, Victoria, V8T 5A5.